We commit to putting the needs and voices of people at the heart of everything we do and to treating service users, carers, families and staff with kindness, empathy, openness, respect and dignity.
We will:
a. Work in genuine partnership with service users, carers and families to understand their needs and to design and deliver services that meet these needs
b. Improve overall quality and experience of care and treatment across settings including inpatient, community and primary care
c. Empower people to improve their psychological health and wellbeing by sharing and communicating psychological knowledge
d. Encourage and support service users, carers and families to speak up and take an active lead in their care
e. Ensure meaningful involvement of a diverse range of service users, carers and families in service design, development and delivery, and training for the psychological professions
f. Support the psychological wellbeing of colleagues working in health and care services in good times and in bad.
Related Resources:
Equality, Diversity and Inclusion PPN Website
Equality, Diversity and Inclusion Position Statement
Patient and Carer Race Equality Framework